BigProfiles AI Platform

 

BigProfiles AI Platform is the first predictive Platform for teleselling. It leverages Artificial Intelligence algorithms to analyze customers and prospects’ profiles in order to predict purchasing probability of products & services for each customer contact.

BigProfiles AI Platform

BigProfiles AI Platform is the first predictive Platform for teleselling. It leverages Artificial Intelligence algorithms to analyze customers and prospects’ profiles in order to predict purchasing probability of products & services for each customer contact.

 

Predicting the Probability of Purchase in Teleselling Campaigns

Using its exclusive technology based on proprietary Machine Learning algorithms, BigProfiles AI Platform predicts the probability that a specific person will purchase a defined product. Contact Centers and Telemarketing managers can now reach their business objectives:

INCREASE YOUR SALES

INCREASE YOUR CONVERSION RATES

Reduction of time and operating costs

Phase 1: Machine Learning

 

Recent customer contacts generated about a specific sales campaign (outbound or inbound) are uploaded to the Platform. BigProfiles Machine Learning algorithms analyze socio-economic characteristics of those sales leads to identify common behaivours.

Personal and Corporate Data

We manage data collected on company’s CRM – such us gender, age, registered residence, customer senority or active subscriptions.

100 bheavioural marks

BigProfiles People Profiling enrich each customer profile with 100+ behavioural marks such as level of income, education, interests.

Phase 2: Predicting the purchasing propensity of each prospect

 

Platform’s Machine Learning function analyzes socio-economic characteristics of the new prospects and predicts their propensity to buy.

This allows your company to maximize sales efficiency of your campaigns, increasing conversion rates.

USE CASES

Our Client uses BigProfiles AI Platform everyday to increase their selling performances:

%

Outbound Conversion Rate

Cutting non-profitable segments of outbounding lists

The Platform identify segments of outbounding customer lists with a lowest probability of purchase. Cutting these segments of leads from campaign will increase sales conversion rate up to 30%.

%

Inbound Sales

Real-time prioritization of inbound calls

Incoming sales hot leads can be prioritized in real time. Waiting times of the most willing-to-buy sales contacts are minimized, this prioritization of calss will increase your sales.

%

Cross-Selling

Targeting prospects for a campaign in a large database

Calling more targeted sales prospects list from a large database will increases sales. An example are cross-selling campaigns. Stop to lose sales and target most will-to-buy prospect.

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