BigProfiles AI Platform
BigProfiles AI Platform is the first artificial intelligence Platform for teleselling, it analyze customers and prospects’ profiles in order to predict purchasing probability of products & services for each sales lead.
BigProfiles AI Platform
Predicting the Purchasing Probability in Teleselling Campaigns
Using its exclusive technology based on proprietary Machine Learning algorithms, BigProfiles AI Platform predicts the probability that a specific person will purchase a defined product. Contact Centers and Telemarketing managers can now reach their business objectives:
INCREASE YOUR SALES
INCREASE YOUR CONVERSION RATES
CUT of time and operative costs
Phase 1: Machine Learning
Recent customer contacts generated about a specific sales campaign (outbound or inbound) are uploaded to the Platform. BigProfiles Machine Learning algorithms analyze socio-economic characteristics of those sales leads to identify common behaivours.
Personal and Corporate Data
We manage data collected on company’s CRM – such us gender, age, registered residence, customer senority or active subscriptions.
100 bheavioural marks
BigProfiles People Profiling enrich each customer profile with 100+ behavioural marks such as level of income, education, interests.
Phase 2: Predicting the purchasing propensity of each prospect
Platform’s Machine Learning function analyzes socio-economic characteristics of the new prospects and predicts their propensity to buy.
This allows your company to maximize sales efficiency of your campaigns, increasing conversion rates.
USE CASES
I nostri clienti utilizzano quotidianamente la Piattaforma per incrementare le proprie performance:
%
Outbound Conversion Rate
Cutting non-profitable segments of outbounding lists
%
Inbound Sales
Real-time prioritization of inbound calls
%
Cross-Selling
Targeting prospects for a campaign in a large database
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